Privacy Policy

Effective Date: April 9, 2025

At MPC INTERPRETATION, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website wwww.mpcinterpretation.com. By using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identifiable Information (PII): This includes your name, email address, phone number, billing address, and other information you provide when using our services, subscribing to newsletters, or contacting us.
Non-Personal Information: We may collect data such as IP address, browser type, device type, and usage statistics to improve your experience and enhance our services.
Payment Information: If you make a payment for any of our language services, we may collect payment details (like credit card information), but these are processed through a secure third-party payment processor, and we do not store sensitive financial information directly.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

Provide Services: To deliver language services such as translation, interpretation, transcription, etc., and manage customer accounts.
Customer Support: To respond to inquiries, provide assistance, and address any issues related to our services.
Communication: To send you updates, newsletters, promotional offers, or important information related to your account and services.
Improve Our Services: To analyze website usage, enhance the user experience, and make our language services better suited to your needs.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers to help us perform functions like processing payments, sending emails, or providing customer support. These third parties are obligated to protect your personal information in accordance with applicable laws.

We may also disclose your information if required by law or to comply with legal processes, such as a court order or government investigation.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using secure connections (SSL encryption) for sensitive data transmissions. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and gather information about how users interact with our services. Cookies are small files stored on your device that allow us to recognize you when you return to our site.

You can choose to disable cookies through your browser settings, but please note that this may affect the functionality of certain features on our website.

6. Your Rights

Depending on your location, you may have certain rights concerning your personal information, such as:

Access: The right to request a copy of your personal information.
Correction: The right to request correction of inaccurate or incomplete information.
Deletion: The right to request that we delete your personal information, subject to legal requirements.
Opt-Out: The right to unsubscribe from marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy practices, or security of these external sites. Please review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children. If you believe we have collected information from a child under 13, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

MPC INTERPRETATION, INC
Email: info@mpcinterpretation.com
Phone: 704-774-8191
Address: PO BOX 6526, Concord, NC 28027